Privacy Policy
At Royal Tulip Chitwan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our property, use our services, or interact with our website.
Information We Collect
We may collect the following types of information:
Personal Information:
- Royal Tulip Chitwan
- (email address, phone number, mailing address)
- Payment information (e.g., credit/debit card details)
- Identification documents (passport, driver’s license, or government-issued ID)
- Special requests or preferences
Non-Personal Information:
- Browser type and version
- Device type and specifications
- IP address
- Pages visited on our website
- Date and time of your visit
How We Use Your Information
Your information may be used for the following purposes:
- To process your bookings and payments
- To communicate with you regarding your reservation and stay
- To personalize your experience and deliver tailored services
- To send you promotional materials or updates (only if you have opted in)
- To improve our website, services, and overall customer experience
- To comply with legal obligations and respond to inquiries or legal requests
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who support us in delivering our services (e.g., payment gateways, booking platforms)
- Legal Requirements: When required by law, or to protect the rights, safety, or property of Royal Tulip Chitwan, our guests, or others
- Business Transfers: In case of a merger, acquisition, or sale of business assets, guest information may be transferred as part of the transaction
Data Security
We take the protection of your data seriously and implement several measures to ensure its security:
- Encryption of sensitive information during transmission
- Regular assessments and system updates to maintain security
- Restricted access to personal information to authorized personnel only
Your Rights
As a guest, you have the right to:
- Access the personal data we hold about you
- Request correction or updating of your personal information
- Withdraw consent for the use of your data (where applicable)
- Opt out of marketing communications at any time
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on our website along with the updated effective date. We recommend reviewing this policy from time to time to stay informed.
